Wednesday, September 25, 2024
Privacy Policy for Delevate
1. Introduction
Delevate ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and share your information when you use our services. By using Delevate, you agree to the collection and use of information in accordance with this policy. We value your trust and strive to be transparent about our data practices.
2. Information We Collect
We collect various types of information to provide and improve our services:
- Personal information (such as name, email address, phone number)
- Professional information (including job title, company name, industry)
- Task and workflow information (details about the tasks you delegate and how you manage them)
- Usage data from our website and app (including IP address, browser type, pages visited, time spent)
- Device information (such as device type, operating system, unique device identifiers)
- Communication data (emails, chat messages, phone calls related to our services)
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and improve our delegation services (including task management and virtual assistant matching)
- To communicate with you about our services (updates, notifications, support)
- To match you with appropriate virtual assistants based on your needs and preferences
- To analyze and optimize our services (improving user experience, developing new features)
- To process payments and manage billing
- To comply with legal obligations and enforce our terms of service
- To protect against fraud and unauthorized access
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With virtual assistants as necessary for service provision (limited to information required for task completion)
- With service providers who help us operate our business (e.g., hosting providers, payment processors)
- If required by law or to protect our rights (e.g., in response to a legal request or to prevent fraud)
- With your consent or at your direction (e.g., if you choose to share your profile with other users)
- In the event of a business transfer (e.g., merger, acquisition, or sale of assets)
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection and security best practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- The right to access and receive a copy of your personal information
- The right to correct or update your personal information
- The right to delete your personal information
- The right to restrict or object to our processing of your personal information
- The right to data portability
- The right to withdraw consent (where processing is based on consent)
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes. Your continued use of Delevate after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: admin@delevate.xyz
Address: H No. 10-240-16-5 Sai Rajeswari Colony, Proddatur, AP, 516360 India
We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.